FAQ's

IS YOUR COMPANY LICENCED?

YES WE HAVE BEEN LICENSED AND REGULATED BY THE PUBLIC CARRIAGE OFFICE SINCE 2002, WHEN LICENCING WAS FIRST INTRODUCED. ALL OUR DRIVERS CARRY ID AND ARE LICENSED AND INSURED.

ARE MY CREDIT/DEBIT CARDS DETAIL SECURE?

YES. WE DO NOT HOLD ANY OF YOUR CARD DETAILS ALL PAYMENT ARE PROCESSED BY CARDSAVE ON A SECURE HTTPS SITE

WHO ARE CARDSAVE?

CARDSAVE ARE AN ONLINE BANKING SYSTEM WIDELY USE ACROSS THE GLOBE

CAN I PAY BY STERLING (UK POUNDS) ?

YES YOU HAVE THIS OPTION TO PAY DIRECTLY TO OUR DRIVER

DO YOU ACCEPT ANY OTHER CURRENCY?

NO AT PRESENT WE ARE ONLY ABLE TO ACCEPT UK POUNDS

WHAT DOES YOUR SET PRICE TO THE AIRPORT INCLUDE?

A COMFORTABLE JOURNEY TO THE AIRPORT BY ONE OF OUR PCO LICENCED DRIVERS

WHAT DOES YOUR SET PRICE FROM THE AIRPORT INCLUDE ?

THIS INCLUDES FLIGHT MONTORING SERVICE, MEET AND GREET SERVICE, FIRST 40 MINS FREE AFTER LANDING, CAR PARK AND ADDITIONAL WAITING TIME IS PAYABLE TO THE DRIVER IN CASH

WHERE DO I MEET MY DRIVER WHEN I LAND ?

AT THE AIRPORT INFORMATION DESK (DRIVER WILL HAVE YOUR NAME ON A BOARD) THE DRIVER WILL ALSO CONTACT YOU ON THE MOBILE PHONE NUMBER THAT YOU PROVIDED WHEN YOU MADE YOUR BOOKING.

HOW EARLY CAN I BOOK MY CAR?

AT LEAST 6 HOURS IN ADVANCE. IF YOU DO NOT RECEIVE A CONFIRMATION EITHER BY EMAIL OR TEXT PLEASE CONTACT THE OFFICE AS SOMETHING MAY HAVE GONE WRONG WHICH IS OUT OF OUR CONTROL.